How Everybody Wins With Clearly Defined Decision Making

When we first started Credera back in 1998 there were two equal partners. While I was president and CEO, my partner (who is no longer with the firm) had equal footing and we weren’t always on the same page. Say hello to conflict. The lack of clearly defined roles and responsibilities nearly killed our company. Your company needs to have a clearly defined decision-making process. It needs to be clear to everyone what role has
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