When Iron Sharpens Iron—Sparks Fly (And That’s Okay)

Conflict is something people tend to avoid at all costs. It’s uncomfortable and difficult. It’s takes time to resolve and typically feels counter-productive. The truth is, we cannot run from conflict. It’s inevitable. In a recent blog post, Matt Levy wrote, “Conflict has nearly torn our company apart. Learning to embrace it has made us the company we are today.” Conflict may be uncomfortable, but it is not always bad. When handled in a healthy way,
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City Scape Businessman Leader Thinking Concept

Unity Above All Else

I like working in isolation. Decisions seem clear. No one tells me I’m wrong. I get what I want. But ultimately, it’s not good. You can’t lead an organization from solitude. Unity is more important than my preferences. One of my favorite activities is “unstructured thinking.” I love quiet times of writing, reading, thinking, praying, listening to music, sleeping, and working out. Yes, I even consider sleeping an activity—good ideas happen while you sleep. Unstructured
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Carrie Freeman Parsons

Freeman’s Vice Chairman on Core Values, Change, and Conflict Management

Just a few days after Freeman’s annual leadership summit, Credera’s Matt Levy and I met with Carrie Freeman Parsons, vice chair of The Freeman Company. This year, a significant portion of their two-and-a-half-day summit focused on discussing Freeman’s core values.  Parsons’ leadership team works diligently to align behaviors and measurement against those values. The meetings were “the catalyst for us to more effectively operationalize our values and culture,” says Parsons. Parsons was excited to share
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confronting conflict

Confronting Conflict

When Rob and I began to work through a conflict it felt like we were getting ready to rumble. You could almost hear the echoing voice of the announcer. As our early clashes proved, that’s not a healthy way to confront the issues. Learn to Assume the Best At times, Rob and I assumed the worst about one another, not the best. As one of our other partners at Credera, David Dobat, has said, “In
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True Leadership Is Servant Leadership

The definition of leadership has little to do with authority, power, or control. Instead it is about investing in others, leading by example, and putting the needs of others above your own. At Credera, leadership is not defined by a title or position. Regardless of their level, we expect every employee—from administrator to partner—to lead well.  That means serving one another, our clients, and our community with humility, integrity, and excellence. We intentionally hire and
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Mentorship: Two Are Better Than One

Mentorship is an important part of any company’s culture. It plays a key role in fostering meaningful relationships within your firm that will develop, fulfill and ultimately retain top talent. A recent Forbes article by John Kotter said it this way: “The value of a mentor who can help cultivate leadership skills one-on-one in real-time, reduce the anxiety in taking big steps, and focus leaders on achieving their goals – is huge.” Mentorship has played a
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san fran silly

Credera’s CEO on Building a Family-Like Culture

Despite his busy schedule, Rob Borrego, president and CEO of Credera, was quick to make time to discuss Credera’s culture. I know from my own personal experience that Borrego’s prioritization of the firm’s people and culture is intentional and consistent. As an employee of the firm for the past two years, I believe my personal experience “on the inside” makes me uniquely qualified to tell this story— and I wouldn’t tell it if I didn’t
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Humility in Conflict

Let’s talk about the importance of humility in conflict resolution. Humility is one of our core values at Credera. But it has to be practiced and lived out for others to believe it’s not just a stated value. Humility is not thinking less of yourself, rather it is thinking of yourself less. This is important because humility is key to turning conflict into opportunity.   Look to the Greater Good Conflict isn’t about winning. It’s
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EnLink Gives ‘More Life’ to Employees

The EnLink Midstream family lives at the corner of Cedar Springs and Fairmount in Dallas. EnLink’s home is humble enough: seven stories of concrete and glass, with windows wrapping the building on each floor, offering the entire office a 360-degree view of life in Uptown Dallas. It’s a beautiful urban scene – but it’s the relationships created within that make the headquarters a home. “We are constantly reminded that everything good we’ve ever done came
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Generosity Is Contagious

Generous people are my favorite people to work with. They tend to be others-focused and make great servant leaders. They are often the most patient and helpful of teammates. My co-worker Sarah is always busy. She juggles several important internal responsibilities and has a seemingly never-ending and lengthy to-do list. Despite her workload, she is eager to help when someone stops by her office. Rather than moving them along quickly, she is generous with her
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