mlevy

All articles by mlevy

 

Destroying Unity Is Easy

The idea of an emotional bank account is real. We need deposits of encouragement to offset discouraging withdrawals. If you want to destroy your team’s unity, let those emotional bank accounts slip into the red. Many leaders are the perfect example of this. We are our own worst critics. We ponder thoughts destructive to our well-being. Our lives contribute significant value, but we forget this when we have fallen short or missed a goal. But
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Unity Does Not Mean Unanimous Agreement

We will not agree all the time. That’s OK. One of the challenges of building unity in your team is recognizing that unity does not mean unanimous. Unity is not a team of automatons that blindly follows every decision. Too much agreement actually means something unhealthy is going on. The wise King Solomon had a lot to say about the healthy tension that’s required in any great relationship: “As iron sharpens iron, so one man
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Humility Builds Unity

Unity requires a tremendous amount of humility. Humility is not thinking less of oneself. Humility is thinking of oneself less. Putting the needs of others ahead of our own because we have the best interest of others in mind. These are the people you want on your team. One of my mentors is a great example for me. His name is Kyle. Even though he is busy, when I call he picks up. If I
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How Steve Grimshaw Is Reinventing The Collision Repair Experience

Steve Grimshaw was asked to join Caliber Collision as chief executive officer in September 2009. In six short years Mr. Grimshaw and his team have grown the company from 68 service centers and $280 million in revenue to 340 service centers and $1.4 billion in revenue. Needless to say, increasing the size of a company five fold in six years is challenging. Early on, Grimshaw recognized the company’s aggressive growth objectives required a different way
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Unity Above All Else

I like working in isolation. Decisions seem clear. No one tells me I’m wrong. I get what I want. But ultimately, it’s not good. You can’t lead an organization from solitude. Unity is more important than my preferences. One of my favorite activities is “unstructured thinking.” I love quiet times of writing, reading, thinking, praying, listening to music, sleeping, and working out. Yes, I even consider sleeping an activity—good ideas happen while you sleep. Unstructured
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Confronting Conflict

When Rob and I began to work through a conflict it felt like we were getting ready to rumble. You could almost hear the echoing voice of the announcer. As our early clashes proved, that’s not a healthy way to confront the issues. Learn to Assume the Best At times, Rob and I assumed the worst about one another, not the best. As one of our other partners at Credera, David Dobat, has said, “In
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Humility in Conflict

Let’s talk about the importance of humility in conflict resolution. Humility is one of our core values at Credera. But it has to be practiced and lived out for others to believe it’s not just a stated value. Humility is not thinking less of yourself, rather it is thinking of yourself less. This is important because humility is key to turning conflict into opportunity.   Look to the Greater Good Conflict isn’t about winning. It’s
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Kanakuk’s Joe White on Building Something Great

The best way to take the measure of a leader is to see them in action. All the business insight and brilliant quotes mean very little if a leader doesn’t actually live it. Watching a leader genuinely love and serve people makes all the difference. Joe White fits that description. Joe is the president of Kanakuk Kamps and the founder of several other ministries including Men at the Cross, After Dark, Pure Excitement, Kanakuk Haiti,
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Give Generously

I love the generous nature of people at Credera. Our people are givers. It’s a big deal and it’s part of our culture. If you have never worked around givers this might not make sense to you. You might think we’re delusional. To us generosity means the investment of time, talent and resources into the lives of others. This could be an investment in a colleague, a client or a community organization. It’s looking beyond
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Lead People by Serving Them

As a college student I had no idea what leadership looked like. I never gave it much thought. But in the summer of 1995, while working for a sports camp in Missouri, I would find out. That lesson has shaped what Credera is today. We arrived at camp to find fallen retaining walls, dirty cabins and washed out trails. Winter had taken its toll. Our job as counselors was to spend the first two weeks
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Fight For Unity in Leadership

William Wilberforce Wasn’t Alone William Wilberforce is a hero of mine. He is best known for leading the abolition of the slave trade in Britain. His work began in the 1780s and continued through the 1830s. He spent his life fighting slavery. But Wilberforce didn’t do it alone. He surrounded himself with friends and colleagues who helped shape the abolitionist movement. Thousands of hours were spent with his close friends writing legislation, debating arguments, preparing
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Our Philosophy: Creating an Exceptional Company Culture

Great CEOs are consistently working on improving the culture. Employees have the power to destroy or elevate the companies they work for. Talent and character find the best culture, and they are finding it faster than ever before. This is going to get ugly for bad companies. However, it is going to be very encouraging for companies doing it right. If your company is in the middle, it is time to make a decision on what kind of company you want to be. Not deciding is still a decision.
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How Everybody Wins With Clearly Defined Decision Making

When we first started Credera back in 1998 there were two equal partners. While I was president and CEO, my partner (who is no longer with the firm) had equal footing and we weren’t always on the same page. Say hello to conflict. The lack of clearly defined roles and responsibilities nearly killed our company. Your company needs to have a clearly defined decision-making process. It needs to be clear to everyone what role has
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Conflict is Opportunity

Conflict has nearly torn our company apart. Learning to embrace it has made us the company we are today. It’s the most challenging and rewarding thing we’ve ever done at Credera. I’m exploring conflict and how it can be an asset to every company. It’s not an easy path, but it’s been a valuable one for Credera. Hello Conflict Conflict erupted early on between Rob Borrego and I. We started working together in 2004 when
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